Customer Service Advisor - Telford Centre

  • Telford Centre Customer Service team are  recruiting for a new Customer Service Advisor
  • 16 hour contract, must be flexible
  • Salary – to be discussed at interview
  • How to apply, please email a copy of your CV and covering letter to katie.broome@telfordcentre.com
  • Closing date, Sunday 14th April 2024
  • Job description detail below:

Job Description: 

  • Greet customers and deal with desk and telephone enquiries
  • Receive visitors, liaise with Management and Security staff and maintain records.
  • Selling gift cards, assistant with relevant queries.
  • Hiring of children’s kiddie cars, maintain daily records of equipment.
  • Assist in the hire of scooters, power and manual wheelchairs to customers with additional needs.
  • Offer help and support on all disability related enquiries.
  • Operate telephone switchboard, liaise with relevant departments.
  • Respond to email and postal enquiries.
  • Ensure correct procedures are followed for cash handling.
  • Maintain daily paperwork in accordance with set procedures.
  • Adhoc tasks set by your Line Manager and Supervisor.

 

 

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