Customer Service Advisor - Telford Centre

Hours: 10 hour contract, must be flexible

Location: Customer Service Desk, Telford Centre

Requirements: Our customer service team prides itself on giving excellent service and customer support. We are looking for an enthusiastic individual with a passion for customer service to join our team. 

Role:  

  • Greet customers and deal with desk and telephone enquiries.
  • Receive visitors, liaise with the Management Team, Retailers and Security staff.
  • Selling gift cards, and assist with relevant queries.
  • Hiring of children's kiddie cars, and maintain daily records of equipment.
  • Assist in the hire of scooters, power and manual wheelchairs to customers with additional needs.
  • Operate telephone switchboard, and liaise with relevant departments.
  • Respond to email and postal enquiries.
  • Ensure correct procedures are followed for cash handling.
  • Maintain daily paperwork in accordance with set procedures.
  • Adhoc tasks set by your line manager.
  • Customer service experience preferred but not essential.

Salary: To be discussed at interview

How to apply: Please email a copy of your CV and covering letter to katie.broome@telfordcentre.com

 

 

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