Customer Service Advisor - Telford Centre

Hours: Zero Hour Contract

Location: Customer Service Desk, Telford Centre 


Our customer service team prides itself on been the heartbeat of the Centre, with assisting and helping customers and we are looking for an enthusiastic individual with a passion for customer service to join our team.

Key Accountabilities 

  • Greet customers and deal with desk and telephone enquiries
  • Receive visitors, liaise with Management and Security staff and maintain records.
  • Selling gift cards, assistant with relevant queries.
  • Hiring of children’s kiddie cars, maintain daily records of equipment.
  • Assist in the hire of scooters, power and manual wheelchairs to customers with additional needs.
  • Offer help and support on all disability related enquiries.
  • Operate telephone switchboard, liaise with relevant departments.
  • Respond to email and postal enquiries.
  • Ensure correct procedures are followed for cash handling.
  • Maintain daily paperwork in accordance with set procedures.
  • Adhoc tasks set by your Line Manager and Supervisor.

Essential Skills:  Relevant customer facing experience which reflects the role.

Must be flexible and a team player 

How to Apply: Email a copy of your CV and covering letter to



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