Hours: 20 Hours
Location: Footlocker, Telford Centre
Job Description: You recognize yourself when you enter one of our stores. You love to talk about athletics sneakers and apparel as much love as you to collect them. You always scope out the latest styles, and enjoy sharing your enthusiasm with customers. Its easy for you to start up natural, friendly conversations, adapt to different types of customers, and resolve issues with a smile. You like to work as part of a team as you improve your individual skills on the sales floor. Your success in this role will be measured through personal and productivity goals plus your ability to provide a great in-store experience to every customer.
0-3 years of retail experience
Confident and comfortable engaging customers to deliver an elevated experience. Motivated to achieve great results because of ones enthusiasm from interacting with customers and athletic products. Initiates completion of tasks or activities without necessary supervision. Flexible availability - including nights, weekends, and holidays.
Responsibilities
Ensuring high levels of customer satisfaction by being knowledgeable on all products offered, and teaming up with co-workers to provide excellent sales service delivering sales, outstanding customer experience, and operational expectations. Maintaining personal and productivity goals. Connect with every customer by asking open-ended questions to assess needs. Ability to learn and share expertise of products and trends to fit customers needs. Maintain an awareness of all product knowledge, and current and upcoming products/trends. Contributes to a positive and inclusive work environment.
To be able to lead a team through sales and spot sale opportunities, and to run the store in absence of Managers
Benefits
From £6.17-£12.92
28 days holiday-plus an extra day off per year for the first 5years!
Associates discount of between 30-50%
Hapi App- offering discounts & prize draws
Employee Assistance Programme -Retail Trust
Company Sick Pay Scheme
Head Office Internships
Striper Ambassador Programme
Development Opportunities
Plus many more....
How to Apply:
CX Team Member in Telford (Birmingham), United Kingdom