Accessible/Shopmobility Facilities

For those with limited mobility the Centre is able to provide a warm and friendly service to ensure all customers can enjoy their shopping experience.  Use of these facilities must be booked in advance of your visit.  All users must register before use of any equipment (personal ID will be required e.g. passport, driving licence or similar) and a registration fee of £12 will be charged, please call or visit the Shopmobility unit for further details.  There is a nominal hire charge of £4 per session of up to 4 hours this includes scooters and power chairs and £3 hire charge for a manual chair hire.  

We do operate a visitor manual chair hire of £6 per session up to 4 hours or a scooter/power chair hire charge of £8 up to 4 hours, please contact Shopmobility for any further details.

Please note all equipment has to be returned to the Shopmobility unit 30 minutes before closing. 

We also have a Shopmobility loyalty card for our registered users.  The loyalty programme allows x12  hires and the next hire is free.  T&Cs apply.  Please call or visit our Shopmobility team for further detail.  

The service will be available at the following days and times:

  • Monday: 9am - 5pm 
  • Tuesday: 9am-5pm 
  • Wednesday: 9am-5pm 
  • Thursday: 9am-6pm 
  • Friday: 9am-5pm 
  • Saturday: 9am-5pm
  • Sunday: 10.30am – 4.30pm

The Sat Nav postcode to direct you to the Shopmobility Unit and nearest car park (Short Stay 1) is TF3 4BN

Accessible toilets can be found in our facilities to the side of M&S and near Sports Direct. 

A Changing Places facility is located at Bus Station entrance toilets, with additional features including adjustable bed, hoist and accessible toilet.

For more information please call 01952 238005

Quiet Room

Visit our Quiet Room, located within our Shopmobility Unit, and experience dimmed lighting and soft furnishings. The room also provides a quiet space for people affected by autism if they require some time out from a busy shopping environment.

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