Accessible/Shopmobility Facilities

Please note Shopmobility will close at 18.00pm on the following Thursdays due to staff training,

2nd September

9th September

16th September

Shopmobility is available on a pre bookable basis and equipment hire needs to be done at least 24 hours in advance by calling 01952 238005.

The service will be available at the following days and times:

  • Monday: 9am - 5pm 
  • Tuesday: 9am-5pm 
  • Wednesday: 9am-5pm 
  • Thursday: 9am-8pm 
  • Friday: 9am-5pm 
  • Saturday: 9am-5pm
  • Sunday: 10.30am – 4.30pm

Please note, under the current circumstances we have had to re shape our Shopmobility service for the time being. Therefore we can only accept telephone bookings and a walk in service will not be available.

The service will have reduced pieces of equipment and when the quota of equipment hire has been booked for the following day, no additional pieces will be available.

Please contact Shopmobility for further details, 01952 238005.

The Sat Nav postcode to direct you to the Shopmobility Unit and nearest car park (Debenhams) is TF3 4BN

Accessible toilets can be found at the new Fashion Quarter.  

For more information please call 01952 238005

Quiet Room

Visit our Quiet Room, located within our Shopmobility Unit, and experience dimmed lighting and soft furnishings. The room also provides a quiet space for people affected by autism if they require some time out from a busy shopping environment.

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