Accessible/Shopmobility Facilities

From Wednesday 17th June, you can now book mobility equipment from our Shopmobility service. 

This is a pre bookable system only and equipment hire needs to be done 24 hours in advance by calling 01952 238005.  Bookings can be made from Wednesday 17th June, and physical use of any equipment will be available from Thursday 18th June.

Please note, under the current circumstances we have had to re shape our Shopmobility service for the time being. Therefore we can only accept telephone bookings and a walk in service will not be available.

The service will have reduced pieces of equipment and when the quota of equipment hire has been booked for the following day, no additional pieces will be available.

Shopmobility operating hours.

  • Monday: CLOSED
  • Tuesday: CLOSED
  • Wednesday: 9am-6pm
  • Thursday: 9am-6pm
  • Friday: 9am-6pm
  • Saturday: 9am-6pm
  • Sunday: 11am-4.30pm

The service will run on an hourly basis for hire this being 10am, 11am, Midday, 2pm, 3pm and 4pm. 

Please note the Shopmobility unit will be closed for 1 hour between 12.45pm and 1.45pm Wednesday to Saturday.

Please contact Shopmobility from Wednesday 17th June for further detail, 01952 238005.

The Sat Nav postcode to direct you to the Shopmobility Unit and nearest car park (Debenhams) is TF3 4BN

Accessible toilets can be found at the new Fashion Quarter.  

For more information please call 01952 238005

Quiet Room

Visit our Quiet Room, located within our Shopmobility Unit, and experience dimmed lighting and soft furnishings. The room also provides a quiet space for people affected by autism if they require some time out from a busy shopping environment.

Please note, the Quiet Room facility is currently closed until further notice.  For further information, please call 01952 238009.

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